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Thetoebro.com Return Policy?
Thetoebro.com has a 30-day return policy, where products can be returned within 30 days of purchase provided they are unused and in the original packaging. Customized orthotics, gift cards, downloadable software products, and certain health and personal care items are not eligible for return. To process a return, a receipt or proof of purchase is required. Refunds are issued once the returned item is received and inspected. If approved, the refund is processed, and a credit is applied to the original payment method. For items not in their original condition, or items returned more than 30 days after delivery, only partial refunds may be granted. Exchanges are available for defective or damaged items. The shipping address for returns is 250 Dundas Street West Unit 305, Mississauga, ON L5B 1J2. Customers are responsible for their own shipping costs for returns, which are non-refundable. If a refund is issued, the cost of return shipping will be deducted from the refund. The time it takes for an exchanged product to reach the customer may vary based on location.